Filing a claim for accident insurance is very easy, but the anticipation regarding the accident make the process seems very tough to get completed. If you file your claim correctly, in the right way then it should be processed in less than a week?s time, though it may take almost a month before you receive your check for any medical expense or damage.
Once you are in an accident you should first check to make sure that everyone is all right. If it was a severe accident someone may have to call 911 to get help. It is also important to remember that you should not admit fault at any time after an accident. If it turns out that the accident wasn?t your fault you may still end up paying as a result. Try to get everyone calmed down and relaxed before approaching the other driver or drivers.
You must approach the other party only to exchange contact details and information. You must get details like their names, address, and phone number. If you find that the other driver is upset then let the police officer arrive and take this information on your behalf. The police officer will draft a report with whatever information he can gather by talking to both parties and inspecting the accident area.
You must quickly take a few pictures of the accident spot before anything else. If the accident took place in a busy area then they would want to get the vehicles moved out at the soonest, so you must click pictures before the mess is completely cleared up. You must click pictures that of the show the damage caused to both cars and the surrounding area.
You must also call your claims representative at this time. If both the parties have a little time to spare then the claims representative can come at the spot and inspect. They assist in the claims process by taking pictures, questioning the witnesses, and preparing the report accordingly. The agents also assist you by filling up the form either with you in person or over the phone. The agents may want to know the accurate time and location of the accident. You may also get a copy of the police report and send it to the insurance company.
After you call your claims agent, take pictures, and get the other driver’s information you will be able to leave the scene. If you hit someone’s car and leave without leaving any information it is known as a hit and run. A check should come to you through the mail for the damages, but this can take a long time. You will probably have to pay for repairs out of your pocket before you are reimbursed for them.
You can ask several things to the claims agent to clearly understand the claims procedure. You may ask things like your coverage details, as different types of plans offer dissimilar coverage. You may question the agents as to when the remaining paper work is due, though its generally done in less than a week. In case of grave accidents, you may get your lawyer have a look at your legal formalities and paper work.
Graham McKenzie is the content syndication coordinator for Carinsurancesa.co.za. South Arica?s leading car insurance portal.
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